Xerox Romania announces the signing of a new contract with Emporiki Bank Romania, member of Credit Agricole Group, for document and printing infrastructure management services. The contract was signed in November 2010 for a period of 4 years, with an overall value exceeding half a million USD.
“After conducting an audit, without any financial involvement from our client, we managed to assess the situation of the hardware infrastructure and to propose a solution for its improvement”, said Razvan Botezatu, Services & Strategic Accounts Director Xerox Romania. “We installed 150 Xerox state-of-the-art devices, replacing the existing over 50 models of printers with only 6 types of multifunctional equipments. Also, we reduced the number of types of consumables, from 36 to only 3 types, while we implemented a pro-active monitoring solution for all equipment fleet consumables”, Botezatu also said.
The bank needed to know how much money was spent on printing and to keep a close report on costs, allowing Xerox to install a cost control solution for the printing activity in the office environment. Xerox became the main provider for everything that meant printing device, consumables or technical support, replacing the previous 5 providers.
“We managed to reduce office devices related costs by 25% from the first day of contract, along with improving service costs and end users’ satisfaction. Following the country-wide implementation of all new equipment, our people in the branches got used to the new equipments and procedures seamlessly, and this was also very important for us”, said Pierre Martin, CEO of Emporiki Bank. “Xerox also assisted us with another important goal – that of becoming a Green Bank, just like our mother company. Thus, with the help of the new equipments we use more the electronic documents by: scanning, copying, e-mailing and e-mail faxing, reducing the quantity of print documents to the minimum required, in line with the guidelines of the GreenBanking vision, a project initiated by Credit Agricole that involves all employees in acting together towards saving and preserving the environment”, concluded Mr. Martin.
Xerox Romania optimized the office printing environment for all Emporiki Bank branches in the country: Bucharest, Alexandria, Arad, Bacau, Brasov, Buzau, Constanta, Craiova, Galati, Giurgiu, Iasi, Oradea, Pitesti, Ploiesti, Sibiu and Timisoara. Emporiki Bank expects a 30% cost reduction for the entire duration of the contract.
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About Xerox Romania and Republic of Moldova
Xerox Romania and Republic of Moldova is the subsidiary of Xerox Corporation, the leading global enterprise for business processes and document management. The company has been present in Romania for over 40 years and provides complete document management services which help customers improve document business processes, reduce costs and better manage risks. Xerox Romania and Republic of Moldova has partnerships with 6 authorized distributors, 24 concessionaires and over 200 authorized resellers which provide hardware printing solutions and cater to both corporations and individuals.
For more information, please visit: www.xerox.ro and our Facebook page www.facebook.com/XeroxRomania.
About Emporiki Bank Romania
Emporiki Bank – Romania S.A., member of the French Group Crédit Agricole, operates on the Romanian banking market since 1996. Through a network of 34 branches located in the major cities in the country, Emporiki Bank – Romania offers a wide range of banking products and services for individual customers, small and medium enterprises (SMEs) and large companies. The main shareholder of Emporiki Bank – Romania, holding 99.58% of the capital, is Emporiki Bank of Greece, member of the French Crédit Agricole.
Crédit Agricole is the leading retail bank in France (source: Banque du France), in Europe and ranked three worldwide by value of assets (source: The Banker, July 2010). Crédit Agricole Group, one of the largest banking groups in the world, is present in 70 countries through 11,500 branches in which 160,000 employee works to meet the financial needs of the 59 million customers. Crédit Agricole Group is the main shareholder of the Hellenic bank Emporiki Bank, holding 91% of the capital.
