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News from Members Online Course & Open Debate: How to Fix the Banking Customer Experience via QUALITANCE

Online Course & Open Debate: How to Fix the Banking Customer Experience via QUALITANCE

by QUALITANCE May 12, 2021

The FIS Consumer Banking PACE Index™ indicates that 77% of customers feel that banking experiences are below their expectations. This proves yet again that running a bank and creating world-class digital experiences for customers doesn’t come easy.

In the midst of the digital transformation process that banks are undergoing, QUALITANCE is inviting you to a 2-step learning experience designed to help better understand the struggles and the solutions for modern banking:

  • STEP 1: You’re welcome to unlock the challenges of modern banking with the help of a brand new course on “How to Fix the Banking Customer Experience” available on the e-learning platform BottomUp Skills by QUALITANCE. Access to the course comes with a free signup.
  • STEP 2: On May 18, from 11:00 to 11:30, you’re invited to explore the solutions within the above-mentioned via an online fireside chat with QUALITANCE CEO Mike Parsons & Razvan Enache - Product Manager @ FutureBanking.ro. Event participation is free and requires registration in advance here.

     

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