Conectys, the multilingual outsourcing service provider, today announced the opening of its fifth global delivery site, in Taipei, Taiwan.
Conectys now has a capacity of over 1,100 seats across five operational centres in Belgium, Romania, the Philippines and Taiwan, being fully equipped to handle global, multilingual and multicultural outsourcing projects for established brands and challengers looking to expand their markets.
The new centre enhances the provider’s multilingual capabilities with scalable native Mandarin and Cantonese Chinese, adding to Conectys’ comprehensive offering of over 35 languages. The facility is equipped with all the technologies necessary to deliver transparent, high quality services, including Conectys’ proprietary ConectysOS Business Process as a Service platform.
The additional capacity and cultural reach are leveraged from day one by some of Conectys’ existing clients, with additional growth expected from E-commerce and High Tech clients.
“Having an expanded presence in Asia is a distinct advantage to Conectys,” says CEO Arnold Cobbaert. “The facility in Taipei opens up new opportunities to deliver our highly tailored and culturally relevant outsourcing solutions with local, native language skills, particularly Mandarin and Cantonese Chinese, allowing our existing and prospective customers to tap into the largest growth region in the world: China. Conectys is a recognised leader in the outsourcing sector, with over 5 industry awards to its name, and a trusted business partner to a growing list of global A-brands. Our unique Expand-to-Europe, Expand-to-US and Expand-to-APAC capabilities enable our clients to safely execute new market entries into new high growth regions with complete operational and cultural support in the native languages of the area. We’re fired up by the new opportunities that this extended footprint in Asia has to offer us and the benefits it unlocks for our current and future clients.”
The expansion to Taiwan is part of Conectys’ strategy to deliver multilingual and multicultural outsourcing excellence to global customers in all the mainstream languages of the world.
Conectys is a recognised leader in multilingual and multicultural outsourcing services. Its specialised outsourcing capabilities set it apart from its competitors and create real value for global brands and organisations. Conectys combines talented multilingual teams with streamlined processes and best-in-breed technology under its automated Business Process as a Service (BPaaS) platform, ConectysOS, to deliver new levels of service personalisation and profitability.
Conectys has six facilities in Belgium, Romania, the Philippines and Taiwan, as well as a tenured Work from Home delivery system, providing a global footprint and international scale to Retail, Telecommunications, Gaming, Healthcare, Finance, Travel, Hospitality, Media and Entertainment companies.