Improve Your Processes to Grow Your Business

AmCham Romania is pleased to invite the members to a new webinar offered by Valoria Business Solutions, on November 25, 2020, between 14:00 – 15:30, via Cisco Webex Meetings.

Improving the performance of processes and subsequently the performance of the business can be challenging in this post-pandemic period. Nowadays the well known and established processes require to be tweaked or replaced as new challenges have arisen. Either are logistics, sales or customer relationships the challenges are process centric. Therefore the topic is as is important as is present.

The processes are underlying the operational basics of any company. How shall we manage them? How do we define, measure, analyze, improve and control them?    

Why participate in this webinar?

• To build your knowledge and capability to improve the performance of processes;
• To get a well rounded and firm grasp of some of the relevant tools (VoC, CCR, SIPOC);
• To understand the added value of DMAIC approach and the benefits it brings in your organization;
• To guide your colleagues to be process mindful from a DMAIC perspective.

 Who is this webinar for?  

• Managers and entrepreneurs who are affected in their collaboration with their team members by working from home;
• Team leaders that are in a cross road point with their team and try to find solutions;
• Managers and entrepreneurs who want to build greater resilience for their people and want to support their people through the pressures of the current times;
• Managers and entrepreneurs who want to explore strategies for improving resilience at individual level.

 About the Facilitator: 

Constantin Măgdălina has 10 years working experience, while he performed in multinationals both in Romania and abroad. Constantin owns a Master in Marketing and Business Communication at the Academy of Economic Studies Bucharest. He is certified Lean Six Sigma and ITIL which provide him a good understanding of processes and transformations within organizations. The Chartered Institute of Marketing certification and Tiffin University EMBA programme furthered on complemented his expertise and knowledge in business. In those over 4 years working activity in a Big4 company, he initiated and conducted studies which analyzed different aspects related to the business environment in Romania such as the economic growth predictions of companies in 2013-2016, knowledge management, the buying experience in the age of digital consumers, social media 2013-2015, the utilization of mobile devices in Romania. He is the author of numerous articles on topics related to innovation, the efficiency of business processes, social media, the consumers’ buying experience in the age of digital, trends and emergent technologies. He is invited as a speaker at numerous events and business conferences.

The discussions will be held in Romanian.

Participation is open to AmCham Romania members & guests, based on prior confirmation online here by November 24, 2020, 18:00.

Registered participants will be provided with the login details via email.